Why is My Total Bill Different than My Estimate?

If you’re looking at your bill and wondering why it doesn’t match your estimate, think about what changed. Your estimate is based on the weight of your household goods and the distance of your new home. Here are some of the common things that happen to change the total bill.


Did you trow away a lot of things, or did you add items that weren’t in the original estimate? The first will make your move cost less, the second will make it cost more. Changing your decision about heavy items like home gyms or appliances can have a big impact on the total weight of your total bill.


Did you add another services not included in the original estimate.  Furniture assembly, appliance reconnection, cleaning or unpacking can change the cost of your move.


Did your items stay in storage longer than it thought. If that happens, the agent may change your contract to a long-term storage contract at a different rate and the total bill will be different.


Life changes unpredictably. If something happened mid-move that made you change your destination, don’t forget to change the distance your belongings needs to be transported, the total bill will not match your estimate. Something that seems as small change like to buy a different house in a different part of a metro area may have an impact on your bill.


You have to change the date the movers are going to come back on the new day to load the truck. Were you unable to accept delivery when the truck arrived? Such issues may require additional fees and change your total bill.

Compare your estimate and the bill carefully, noting any differences. You should ask for clarification from the moving crew. If, after reviewing the estimate, your bill of lading, and the final total bill, you feel that the difference is big, there is a claims process that you can enter into.